Privacy Policy

PRIVACY POLICY

Introduction
This Privacy Policy describes how IDYL INC ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.idyl.com (the "Site") or otherwise interact with our services, including when you contact customer support or engage with us via email, social media, or other channels.
This Privacy Policy is intended to comply with applicable US privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), as well as other applicable state privacy regulations.

Personal Information We Collect
We collect personal information directly from you, automatically through your use of our Services, and from third parties.

a) Device Information
When you visit the Site, we automatically collect:
- IP address
- Web browser
- Time zone
- Device identifiers
- Cookies installed
- Browsing behavior (pages viewed, referring websites, interactions)

Technologies used include cookies, log files, web beacons, tags, and pixels.

b) Order Information
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number

c) Marketing Information
When you interact with our marketing or subscribe to communications, we collect:
- Email preferences
- Interactions with emails, advertisements, and website content
- Customer communications, including messages sent to our customer support and any feedback or reviews you provide

d) Information from Third Parties
We may receive information from:
- Payment processors
- Analytics providers
- Advertising and marketing partners
- Social media platforms (if you interact with us through them)

We have collected these categories of personal information within the last 12 months.

How We Use Personal Information
We use your personal information for the following business and commercial purposes:
- Fulfill orders and provide customer service
- Process payments and manage transactions
- Prevent fraud and secure the Site
- Improve and optimize our Site and marketing campaigns
- Communicate with you and send marketing communications (where permitted by law)
- Comply with legal obligations

Sharing of Personal Information
We share your personal information with the following categories of third parties:
- Service providers (e.g., Shopify, Global-E, logistics providers, customer support tools)
- Analytics providers (e.g., Google Analytics)
- Advertising and marketing partners (e.g., Meta, Google, TikTok, YouTube)
- Professional advisors (e.g., legal, accounting)

These third parties may act as service providers on our behalf or, in certain cases, independently determine how your personal information is processed.
We may share personal information for targeted advertising purposes, which may be considered a "sale" or "sharing" under applicable US privacy laws.
We may also disclose personal information:
- To comply with legal obligations
- To enforce our terms and policies
- To prevent fraud or security issues
- In connection with a business transfer (e.g., merger or acquisition)

Your US Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal information (where applicable)

You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise your rights, contact us at: hello@idyl.com

Do Not Sell or Share My Personal Information
You may opt out of the sale or sharing of your personal information by:
- Clicking the "Do Not Sell or Share My Personal Information" link on our website
- Adjusting your cookie preferences

We also honor Global Privacy Control (GPC) signals where required by law.

Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and maintain the Site
- Analyze usage and performance
- Deliver personalized content and advertisements

You can manage your preferences through our Cookie Settings or your browser settings.

Data Retention
We retain personal information:
- As long as necessary to fulfill the purposes described in this Privacy Policy
- To comply with legal, tax, and accounting obligations
- Until you request deletion, where applicable

Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

Children’s Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

International Data Transfers
If you access our Services from outside the United States, your information may be transferred to and processed in the United States.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Contact Information
IDYL INC
14 NE 1st Ave, Suite 1205
Miami, FL 33132
United States
hello@idyl.com